Services

Import Customs Clearance

We handle every step of import clearance — from filing the customs declaration to delivering the goods to your warehouse

Safe, Fast Import Clearance

Importing into Saudi Arabia goes through a structured set of legal procedures under the GCC Common Customs Law. Any error or delay means:

  • Demurrage charges at the port
  • Late arrival to your warehouse
  • Risk of shipment rejection or revaluation

At OBOOR, we own every step on your behalf — accurately and professionally. Our teams at every port know Saudi procedures inside out and track every customs and ZATCA update.

We serve every Saudi port — sea, air, and land — under unified management from our Riyadh office.

Containers at port — Import Clearance

What the Service Includes

9 integrated services in a single package

Preparation and review of all required customs documents
Accurate HS Code classification of your goods
Filing the customs declaration via the FASAH platform
Coordination with the SABER platform for conformity certificates
Liaison with all clearance authorities (SFDA, SASO, etc.)
Field follow-up of customs inspection
Calculation and payment of customs duty and 15% VAT
Obtaining the release permit and delivering the shipment
Continuous tracking and updates throughout clearance

How Clearance Works

5 organized steps from start to finish

1

Document Preparation

We review your invoice, BL, certificate of origin, and packing list — and confirm completeness before arrival.

2

Filing the Declaration

We submit your data electronically via the ZATCA-approved FASAH platform.

3

Authority Coordination

We deal with every relevant authority — SFDA, SABER, SASO — based on your goods.

4

Inspection & Payment

We follow the field inspection and pay customs duty + 15% VAT on your behalf.

5

Release & Delivery

We obtain the release permit and coordinate delivery to your address.

Documents We Need from You

A unified checklist — we help you prepare it all

From the Importer

  • Valid Commercial Registration
  • Tax Certificate
  • Customs authorization for OBOOR as your broker

From the Shipping Line

  • Original Commercial Invoice
  • Bill of Lading or Airway Bill
  • Certificate of Origin
  • Packing List
  • Additional certificates by goods type (health, fumigation, CIQ, SABER)

Note: Don’t worry — our team helps you identify exactly which documents your specific shipment needs during the free consultation.

How Long Does Clearance Take?

Based on official ZATCA timelines

2

hours

with pre-clearance service

24–48

hours

for shipments with complete documentation

5

days

for inspection or missing-document cases

Frequently Asked Questions

What clients ask most

What are the customs clearance fees in Saudi Arabia?

Customs duty is calculated as a percentage of the goods value (typically 5%) plus VAT (15%). Service fees vary by shipment type and size — contact us for an accurate quote.

Can I import without a Commercial Registration?

Individuals can import for personal use within set limits and values. Commercial import requires a valid Commercial Registration whose activity matches the goods type.

What if my shipment requires a SABER certificate?

We handle every SABER procedure on your behalf — from registration through to issuing the shipment certificate. It’s a complete service inside our package.

What happens if my shipment is delayed by customs?

We honor our commitment — if your shipment is delayed by customs, the shipping line, or OBOOR (and not by missing documents on your side), we cover the demurrage.

Which ports do you serve?

Every Saudi port — seaports (Jeddah, Dammam, Jazan, Yanbu), international airports (Riyadh, Jeddah, Dammam), land borders, and the Riyadh Dry Port.

Ready to clear your imports?

Get a free quote and consultation with a customs expert within 24 hours

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